Welcome to ONE7. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. Introduction

These Terms & Conditions govern your use of the ONE7 website and all purchases made through our platform. By using our services, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

2. Account Information

When creating an account or placing an order, you agree to provide accurate, complete, and up-to-date personal information. You are responsible for maintaining the confidentiality of your account and password.

3. Product Information

We aim to provide accurate descriptions, images, and pricing for all products. However, slight variations may occur depending on lighting, screen resolution, or updates from suppliers. ONE7 reserves the right to modify product details at any time.

4. Pricing & Payments

All prices listed on our website are in Bangladeshi Taka (BDT).
We accept the following payment methods:

  • Cash on Delivery (COD)
  • Nagad
  • bKash

ONE7 reserves the right to change prices or promotional offers without prior notice.

5. Order Confirmation

After placing an order, you will receive a confirmation message/SMS.
We reserve the right to cancel any order due to:

  • Incorrect information
  • Stock unavailability
  • Suspicious or fraudulent activity

6. Shipping & Delivery

Delivery times typically range from 2–5 working days, depending on location.
Delays may occur due to weather, holidays, strikes, or courier issues.
ONE7 is not responsible for delays beyond our control but will assist in resolving issues.

7. Returns & Exchanges

We accept returns and exchanges within 3 days of delivery, provided:

  • The product is unused
  • The product is in its original packaging
  • No damage has occurred after delivery

Items such as perfumes, beauty products, and healthcare items may not be returnable due to hygiene and safety reasons.

8. Damaged or Wrong Product

If you receive a damaged or incorrect item, contact us immediately with photos/videos.
We will arrange a replacement or refund depending on the situation.

9. Cancellation Policy

Orders may be canceled before shipment.
Once shipped, the order cannot be canceled.

10. Intellectual Property

All content on this website—including text, images, graphics, logos, and layout—is the property of ONE7 and is protected by copyright laws. You may not copy, reproduce, or distribute any material without permission.

11. Privacy Policy

Your personal information is protected and will only be used for order processing, delivery, and customer support. We never share your information with third parties except necessary service partners.

12. Limitation of Liability

ONE7 is not responsible for any indirect, incidental, or consequential damages arising from your use of the site or products.
Product misuse or failure to follow instructions is not our responsibility.

13. Changes to Terms & Conditions

ONE7 reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page.

14. Contact Us

For questions or concerns regarding these Terms & Conditions:
📞+8801344791544
📧 info@one7-bd.com